Boarding passes at check-in counters: IndiGo, the country’s largest airline, charges an additional fee for passengers demanding a boarding pass at the airport’s check-in counter.
Boarding passes at check-in counters: There is news of relief for those traveling by air. Airline companies will no longer be able to charge passengers extra for issuance of boarding passes at airport check-in counters. The Ministry of Civil Aviation gave this information on Thursday. IndiGo, the country’s largest airline, charges an additional fee for passengers asking for a boarding pass at the airport check-in counter. The ministry tweeted that it has come to the notice of the Ministry of Civil Aviation that airlines are charging extra for issuing boarding passes to passengers.
200 rupees extra charge
According to the news, the ministry said that this is not justified under the directions issued according to the provisions of the Aviation Rules, 1937. After this tweet of the ministry, now all airline companies will have to follow this rule.
In view of the above, the Airlines are advised not to charge any additional amount for issuing boarding passes at the airport check-in counters, as the same cannot be considered within the ‘tariff’ as provided under Rule 135 of the Aircraft Rules, 1937.
— MoCA_GoI (@MoCA_GoI) July 21, 2022
In the current system, companies charge an additional Rs 200 for issuing passes to passengers without doing web check-in. Civil Aviation Minister Jyotiraditya Scindia took cognizance of the complaints of the passengers. This additional fee was said to be wrong as per the rules.
It has come to the notice of MoCA that airlines are charging additional amount for issuing boarding passes from the passengers. This aditional amount is not in accordance with the instructions given in the aforesaid order or as per extant provisions of Aircraft Rules, 1937. pic.twitter.com/nf3IC5uOQJ
— MoCA_GoI (@MoCA_GoI) July 21, 2022
