If you are having difficulty in withdrawing PF money or have some other problem, now you can also complain to EPFO through your WhatsApp. The Employees’ Provident Fund Organization (EPFO) has started a WhatsApp helpline service for immediate resolution of the complaints of its shareholders. This facility includes other platforms for resolution of grievances of EPFO such as online service, phone call, EPFIGMS portal (EPFO’s online complaint resolution portal), CPGRAMS, social media platform (Facebook and Twitter) and 24-hour call center. .
EPFO has launched a WhatsApp-based helpline-cum-grievance redressal system to make the lives of its members more accessible. This allows PF shareholders to interact directly with the regional offices of the EPFO at the individual level. Now WhatsApp helpline services have been started in all 138 regional offices of EPFO. Any concerned party where they have a PF account can register any type of complaint regarding the services related to EPFO, through WhatsApp message on the helpline number of the concerned Regional Office. WhatsApp helpline number of all the regional offices is available on the official website of EPFO.
WhatsApp helpline numbers of the regional offices will be found on the official website of EPFO.