Consumer Rights Is Giving Mobile Number at Mall Billing Counter: Although nowadays people mostly shop online, but even today a large section of people go to the shop or mall to buy the goods they need.
There are many advantages of online shopping like, you do not have to go anywhere and the goods are delivered at home. But whether the thing you are ordering is correct or not, you can know this only when that thing reaches you.
Therefore, to buy the things of their choice and to choose the right quality, people shop from the mall. But in today’s time, almost everyone is in a hurry, but when we reach the billing counter, many types of information are also taken from us, one of which is our mobile number, but is it necessary to give the mobile number to get the bill at the billing counter? Will the bill not be received without it? So let’s know what your rights are regarding this…
Why is the mobile number taken?
Actually, when we go to the billing counter to pay for shopping, we are asked for our mobile number and many people even give their number without knowing the reason. On the other hand, when people ask why the mobile number is needed, the person standing at the billing counter gives the reason that it is necessary for entry in the billing system and whenever any offer or coupon code etc. comes, it is sent to your mobile number.
Is it necessary to provide mobile number?
If you have gone shopping anywhere and your mobile number is being asked from you at the billing counter, then know that if you want, you can give your mobile number and if you do not want, you cannot give it. No shopkeeper can force you to do this. If you did not know this, then this can be important information for you.
What does the Consumer Rights Act say?
Rules have been made for everything. For example, if we talk about consumer rights law, it is clear under it that no personal information can be forcibly taken from any customer. If the customer wants, he can give his mobile number and if he does not want, he cannot give it.
You can get your bill without mobile number, if it is not paid then complain here
As per the rules, it is the customer’s choice whether to give his mobile number at the billing counter or not. In such a situation, you should get a bill from the billing counter even without giving your mobile number. If a shopkeeper forces you to give your mobile number, then you can complain about him in the consumer forum. You are given proper help from here.
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