The matter came to light on the activism of an old lady customer of the bank. The woman informed the bank officials about the matter, after which there is an atmosphere of panic in the bank management system. Negligence of bank officials came to the fore.
If you are an SBI account holder, then do check your check book once. Make sure that the other’s mobile number is not printed on the check issued to you by the bank. Because such a strange case related to the bank has come to the fore. A major case of tampering of checks and breach of customer’s privacy has come to light due to the negligence of bank officials. The matter is related to State Bank of India. In place of the official landline number of the bank, the mobile number of some other person was printed on the checks of the account holders of a branch of Lucknow division. All the checks were issued, appeared in the clearing, yet no one, from the bank officials to the account holders, was even aware of whose mobile number was being circulated on their check book.
The matter came to light on the activism of an old lady customer of the bank. The woman informed the bank officials about the matter, after which there is an atmosphere of panic in the bank management system. In fact, on the demand of the customers of the main branch of Rae Bareli under SBI Lucknow local office, a mobile number was also issued by printing the address of the bank branch and IFSC code on the demand of the customers. Most of the bank customers did not pay attention to this. At the same time, some bank customers ignored it as the mobile number of the bank’s clearing officer. Checks continued to be presented for clearing. But no one even thought it proper to pay attention to this.
A week ago, the woman account holder of the bank tried to find out whose mobile number printed on the check belonged to. On this, a reply was received from the bank officials that the mobile number of any official of the bank is not there on the cheque. The suspicion of the female customer deepened. He started collecting information by calling himself on the mobile number published on the check. In which a big revelation came to the fore. The number published on the check belonged to a person named Brijmohan. After the matter came to the notice, there is an atmosphere of panic among the officials from the region to the local headquarters.
Error: Another customer’s number has been printed on the customer’s check book. The bank has taken necessary action in the matter and the error has been rectified. It has also been ensured that such mistake does not happen in future. Praveen Awasthi, Regional Head
