Bank Locker Rules: RBI has changed the locker rules keeping in view the safety of the customers. Now if there is a theft in the bank locker, then you will be compensated 100 times the loss.
Bank Locker Rules: The Reserve Bank of India (RBI) keeps changing the rules from time to time keeping in mind the safety and convenience of the bank customers. This time RBI has changed the rules related to bank locker. If you have also taken a locker in any bank and have kept your valuables in it, then definitely read this news.
Compensation will be given 100 times of the rent
The Reserve Bank has issued new bank locker rules by issuing a notification last day. These rules have been said to be implemented from January 1, 2022. RBI has changed the rules on the complaint of customers taking locker in the bank. Often there were complaints of theft in bank lockers. But now if anything is stolen from the bank locker, the customer will be compensated 100 times the locker rent on behalf of the concerned bank.
Expect more transparency in the system
Till now, banks used to ignore the incident of theft and used to say that they were not responsible for it. RBI also said in its order that banks will have to display the list of empty lockers, the waiting list number for the locker. This is expected to bring more transparency in the locker system. RBI believes that banks cannot keep the customer in the dark. They have the right to get the right information.
Rules made to prevent fraud
Now whenever you access the locker, it will be alerted to you through e-mail and SMS through the bank. This rule has been made by RBI to prevent any kind of fraud. Also, banks have the right to rent the locker for a maximum period of three years. If the locker rent is Rs 2000, the bank cannot charge you more than Rs 6000, excluding other maintenance charges.
CCTV footage is necessary
Now it is necessary to monitor the people coming and going in the locker room with CCTV. Also, the data of CCTV footage will have to be stored for 180 days. In case of theft or any security lapse, now the police will be able to investigate through CCTV footage.