New Delhi. New rules related to Bank Locker Rules will come into force from January 1 i.e. tomorrow. If you also keep a locker in the bank or are planning to open it, then you should know about these rules very well. These new rules of RBI (RBI New Rules for Bank Locker) will greatly benefit the customers and curb the arbitrariness of the banks.
Under this new rule of RBI, if there is a lot of damage to the goods kept in the locker, now the responsibility of the bank will be fixed for this. For this, customers will have to sign an agreement with the bank till December 31. In which all the information about the locker will be given, due to which the bank customers will always be updated about their essential items.
Customers will have to make a new agreement
To continue availing the facility of locker before January 1, 2023, the customers will have to get an agreement made, and eligibility will have to be shown for it. In this regard, messages are also being sent to the customers on behalf of the banks. Punjab National Bank (PNB) is also sending an alert to its customers, which reads, “As per RBI guidelines, the new locker agreement is to be executed before December 31, 2022.”
Banks will have to compensate for the loss
According to the new rules of RBI, if there is any damage to the goods kept in the locker due to the negligence of the bank, then it will be the responsibility of the banks and they will have to compensate for this loss. It is the responsibility of the bank management to take necessary steps to ensure the security of the banking premises. On the other hand, if the loss to the customers is due to fraud committed by the employees of the bank, then the liability of the bank will be up to 100 times the annual rent of the locker.
Compensation will not be given in these circumstances
However, the Bank will not be responsible for any damage caused to the contents of the locker due to certain circumstances such as earthquake, heavy rains, floods, storms and other natural calamities, customer’s fault or negligence.
Let us tell you that, from time to time, the banking regulator RBI takes many major steps to protect the interests of the customers and keeps on changing the rules related to the banking system. Changes in the rules related to lockers are also a part of this policy of Reserve Bank of India.