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Home Personal Finance RBI Alert: Register mobile number and email to avoid fraud, check details...

RBI Alert: Register mobile number and email to avoid fraud, check details immediately

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RBI Alert: Before becoming a victim of fraud, all the customers of the bank must register their mobile number and email id with their bank. RBI has alerted the bank account holders to inform their bank immediately if they become a victim of fraud.


RBI Alert | Bank Fraud: These days the incidents of fraud in banks have become quite common. Sometimes there is a fraud online and sometimes the bank customers are cheated while withdrawing money even offline. There are many such gangs active, whose eyes are always on offline or online banking. In such a situation, while issuing an alert on behalf of the Reserve Bank of India, to avoid fraud, the customers of the bank have been warned that they must register their phone number and email ID with their bank account. So that they can get information immediately in case of any untoward incident. RBI has further said that in case of any such incident, immediately inform your bank.


Earlier, RBI warned the customers of the bank against frauds in the name of KYC updation. In a statement, RBI said that it has been receiving complaints/reports of customers being victims of fraud in the name of KYC updation.

Modus operandi

The central bank said that the usual modalities in such cases include receipt of unsolicited communication, such as calls, SMS, emails etc. by the customer requesting to share certain personal details, account/login details/card information, PIN. Install some unauthorized / unverified applications for KYC updation using OTP, etc. or the link given in the communication.

Threatening to freeze/block/close such communication is also reported. Once a customer shares information over a call/message/unauthorized application, the fraudsters access and defraud the customer’s account.

RBI said, “Members of the public are hereby cautioned not to share account login details, personal information, copies of KYC documents, card information, PIN, password, OTP etc. with unknown persons or agencies. Further, such details should not be shared through unverified/unauthorized websites or applications.”

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