Railway Ticket Booking App: The Indian Railways Super App has simplified ticketing. An awareness campaign led by Sonpur Division DRMs Amit Saran and Roshan Kumar has led to a sharp increase in mobile ticketing.
Vaishali: The hassle of waiting in long queues for tickets at Bihar’s railway stations during the festive season is now a thing of the past. The Indian Railways Super App has provided a direct solution to this problem. This app saves passengers time and effort by providing all the necessary services, including reservation, general (unreserved), and platform tickets, in one place.
Now, passengers can book paperless tickets on their mobile phones in minutes, freeing them from the hassle of printing. This feature has proven to be a great convenience, especially for those traveling suddenly or relying on cash/counter transactions.
All-in-One Features and App Features
The Railway Super-App is not limited to ticket booking alone; it is a complete travel ecosystem.
A complete ticketing solution: It offers reservations, general tickets, and platform tickets all in one place.
Live tracking and services: Passengers can track the train’s live location and avail food ordering services while traveling.
Direct communication: The app offers a direct contact with Rail Madad to submit complaints or suggestions.
Easy login: Login is easily accessible with existing UTS and Rail Connect accounts, eliminating the need for data transfer or new registration.
Environmental benefits: The adoption of mobile ticketing is saving paper, which also benefits the environment.
Additional discounts: Passengers receive up to a 3% discount on tickets purchased from ATMs using smart cards.
Sonpur Division’s Awareness Campaign and Successful Results
Sonpur Railway Division is playing a key role in bringing this digital revolution to the grassroots level. The division has organized awareness camps and street plays to directly engage passengers. DRM Amit Saran and Senior DCM Roshan Kumar led an event at Hajipur station, where 326 people installed the app on the spot.
This campaign has led to a rapid increase in mobile ticketing usage at major stations like Hajipur, Barauni, Begusarai, Khagaria, and Naugachhia. Statistics show that Sonpur Division has the highest use of ATVMs in the entire East Central Railway, and UTS ticket sales have increased by 13 percent annually.
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