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Home Personal Finance Paytm FASTag: How to deactivate or port Paytm FASTag, know step by...

Paytm FASTag: How to deactivate or port Paytm FASTag, know step by step method

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Paytm Fastag account : How to deactivate account? Balance transfer and take refund

Paytm FASTag: Since demonetization in 2016, Paytm has become a part of our lives. People use Paytm extensively for everything from small and big payments to FASTag. Most vehicles have a FASTag issued by Paytm, which is linked to their Paytm account.


Paytm FASTag: Since demonetization in 2016, Paytm has become a part of our lives. People use Paytm extensively for everything from small and big payments to FASTag. Most vehicles have a FASTag issued by Paytm, which is linked to their Paytm account. Meanwhile, the Reserve Bank of India (RBI) has taken regulatory action against Paytm Payments Bank (PPBL). Due to this action, all the services of Paytm including Fastag will be affected. So let us know today what will happen to those who have Paytm FASTag.

Can FASTag be ported, or will it have to be deactivated? Apart from this, an important question is that how does one switch to another FASTag? The bank regulator ordered on January 31 that PPBL will have to stop accepting deposits or ‘top-up’ customers’ accounts, wallets, Fastag and other products after February 29.

Here’s how to deactivate your Paytm FASTag:

1. Login to Fastag Paytm portal. User ID, wallet ID and password will have to be entered in this.

2. Now Fastag number, registered mobile number and many other information required for verification will have to be entered.

3. Scroll down the page and click on the Help and Support option.

4. Now tap on ‘Need Help With Non-Order Related Queries?’

5. After this select the Queries option related to updating Fastag profile.

6. Here I want to close my Fastag option has to be selected and further steps have to be followed.

Remember that once it is deactivated, you cannot activate the same Fastag again.

Here’s how to port your FASTag to Paytm:

1. To port or transfer FASTag from Paytm, call the customer care of the bank to which you are transferring your FASTag.

2. Tell them you want to switch.

3. Provide the required information and the porting will be done.

According to Paytm’s statement, the RBI notice will not affect the deposits in users’ savings accounts, wallets, Fastag and NCMC accounts.

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