The actor-turned-entrepreneur spent a day at a Bengaluru police station after discovering employees were diverting daily cash flows directly into their personal bank accounts.
BENGALURU — Actor and direct-to-consumer (D2C) entrepreneur Parul Gulati, popularly known by her brand moniker “Malkin,” has exposed a massive case of internal operational fraud at the Bengaluru branch of her hair extension venture, Nish Hair. In a detailed, emotional video posted to her Instagram handle, Gulati alleged that a coordinated effort by two retail employees resulted in the theft of premium merchandise and financial misappropriation totaling over Rs 10 lakh.
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Gulati revealed that her suspicions were originally triggered by persistent, unexplainable stock variances. To get to the bottom of the discrepancies, she conducted an unannounced surprise inspection of the Bengaluru retail outlet.
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Modus Operandi: Diverting Point-of-Sale Capital
The investigation quickly unraveled a systematic scheme executed by the store’s manager and a sales executive. The duo allegedly leveraged their physical access to customer service channels to complete unauthorized, off-the-books transactions:
Nish Hair Bengaluru Outlet Scam Framework
├── Daily Siphoned Volume: ₹15,000 to ₹20,000 in physical stock
├── Digital Manipulation: Back-end adjustments on Shopify portal
└── Payment Destination: Direct routing to employees' personal bank accounts
According to Gulati, the employees greeted walk-in clientele, packaged authentic branded products, and instructed consumers to transfer the final payment amounts directly to their personal bank accounts via QR codes or digital UPI portals instead of utilizing the company’s designated corporate merchant terminal.
“They sold my product, my packaging, through my name to the customer and then took the whole amount themselves,” Gulati shared in her video update. “Toh unhone mujhse bhi churaya hai, aur customers se bhi (So they stole from me as well as from the customers).”
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Evading Surveillance and the Shopify Discrepancy
The entrepreneurial founder highlighted that auditing the crime was particularly difficult because the digital data on their Shopify dashboard kept shifting dynamically. “The biggest shock was last month we realized 10 lakh worth of inventory was missing. We kept on questioning; we kept on recalculating it again and again. Then all of a sudden in Shopify it was becoming okay, but not with the physical total of how much I had sent,” she explained.
Furthermore, the retail sales executive allegedly held backend visibility into the location’s live CCTV security networks. Upon realizing Gulati was traveling to Bengaluru for a surprise visit, the executive promptly called in sick to avoid confrontation.
However, the store manager reported for duty and, upon intense questioning, formally confessed to executing the financial fraud. The manager reportedly admitted that he spent his first month on the payroll actively learning the operational blind spots of the business before beginning the siphoning operation, which pocketed up to Rs 20,000 daily.
Legal Actions and Warnings Issued to Consumers
Gulati confirmed that she spent an entire day filing formal complaints and providing evidence at a local Bengaluru police station. While the store manager admitted to personal misappropriation hovering around Rs 8 lakh, the female sales executive remains on the run from local authorities.
🚨 Urgent Customer Notice: Nish Hair has advised any customers who recently made purchases at the Bengaluru retail branch to audit their payment histories. If a transaction was routed to a personal individual name rather than the official Nish Hair business account, the customer may have been unknowingly entangled in the scam.
The entrepreneur expressed deep skepticism regarding whether she will ever successfully recover the stolen capital. She concluded her public message by sharing the images of the accused individuals, issuing a stark warning to other small business owners and startup founders across the metropolitan area to refrain from hiring them.
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Frequently Asked Questions (FAQs)
What is the total financial loss reported by Parul Gulati?
Parul Gulati reported a physical inventory loss valuation exceeding Rs 10 lakh, with the store manager confessing to siphoning roughly Rs 8 lakh across a six-month operating window.
How did the employees carry out the Nish Hair scam?
The retail staff sold genuine inventory to in-store customers but bypassed the corporate billing network, instructing buyers to transfer money directly into personal bank accounts.
Has a formal police complaint been registered?
Yes, Parul Gulati confirmed she filed an official complaint with the Bengaluru police department after extracting a confession from the store manager during a surprise physical audit.
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