Indian Railways New Rules: If you also travel in the train and many times the train gets cancelled, then there is no need to worry about the passengers. A new rule has been issued by the Railways, in which you will get a big benefit even after the cancellation of the train.
An announcement in this regard has been made by the Railway Department. Many types of facilities are provided to the passengers by the railways. Let us tell you about a new rule of the Railways today.
Railway gave this information
According to the announcement made by the Railway Department, if you also book a train ticket for the journey, then you have to enter the correct mobile number at the time of booking the ticket. Along with this, after booking tickets in second class, you must check your PNR status.
If you get ‘Route class deleted/booking not allowed as given class for the route is deleted’ while checking PNR then you will get full money back.
New refund system launched
Along with this, if you have booked tickets through an agent, then a new OTP-based refund system has been introduced for such tickets. Through this, a transparent and refund system has to be introduced for reserved e-tickets so that passengers do not face any kind of trouble.
Booking ticket through agent will get full money
Let us tell you that this new system has been started by IRCTC, through which you can easily get refund money. For this OTP will come on your registered mobile number. To get the refund amount, you have to share the OTP with the agent.
Through this facility, the agent will know the correct information about the passenger canceled ticket or the ticket left from the waiting list and you will get the money back for the ticket.
Refund process made easy
Let us tell you that the main objective of starting this facility is to make the cancellation refund process easy and simple, so that the passengers get the canceled ticket amount on time through the agent.
OTP-based refund for canceled tickets or fully waitlisted tickets will be processed only if the ticket is booked through IRCTC authorized agents.
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