HDFC Bank Alert: If you are a customer of HDFC Bank, then this news is very important for you. Some services of this largest private bank of the country will be closed for some time.
HDFC Bank told its customers that some customer care services including chat banking on WhatsApp and SMS will be closed for some time on 22 and 23 August. HDFC Bank is doing system maintenance to improve the banking experience for customers, which will affect some services.
According to the news published in Economic Times, some services will not be available from 11 pm on 22 August to 6 am on 23 August. That means customers may have to face problems for about 7 hours. In such a situation, if you have to do some important work, then it will be better for you to prepare in advance.
Which services will not be available
According to the bank , many services provided to customers will be affected during this period. These include:
- Phone Banking IVR
- Email and Social Media Support
- Chat Banking (on WhatApp)
- SMS Banking
These services will continue
During the downtime, customers can carry out their banking transactions through the following modes:
- PhoneBanking Agent Services
- HDFC Bank Netbanking
- hdfc bank mobile banking
- PayZapp
- MyCards
Why will HDFC Bank’s service remain closed?
This is not the first time. Banks keep doing service maintenance and system maintenance. This kind of maintenance work is done from time to time. This kind of maintenance is done to provide better services to the customers. Before the maintenance work, the bank sends information to the customers.