Bank Locker: According to the notification issued by the Reserve Bank, the Reserve Bank (RBI) has changed the rules on the complaint of customers taking locker in the bank.
Bank Locker Charges: The rules are changed by the Reserve Bank of India (RBI) keeping in mind the safety and convenience of the customers. This time again RBI has changed the rules related to bank locker. If you have taken a locker in any bank and have kept your gold and silver or other valuables in it, then definitely read this news.
Customer entitled to compensation
According to the notification issued by the Reserve Bank, the Reserve Bank (RBI) has changed the rules on the complaint of customers taking locker in the bank. Often there are complaints of theft in bank lockers from the customers side. But now if anything is stolen from the locker, the customer will be compensated up to 100 times the locker rent from the bank concerned.
Waiting list number to be displayed on the display
In fact, it was seen many times that banks used to get away from the theft incident. Used to tell the customer that he is not responsible in any way. In the order given by RBI, it was said that banks will have to put the list of empty lockers, waiting list number for the locker on the display. This will bring more transparency in the locker system. RBI believes that the customer cannot be kept in the dark on behalf of the bank.
Can take rent for maximum 3 years at a time
Whenever you access the locker, it will be alerted to you through e-mail and SMS through the bank. RBI has made this rule to protect against any kind of fraud. Banks have the right to take the locker rent for a maximum period of three years at a time. If the locker rent is Rs 2000, then the bank cannot charge you more than Rs 6000, excluding other maintenance charges.
It is also necessary to monitor the people coming and going in the locker room through CCTV cameras. Apart from this, 180 days of CCTV footage will have to be kept safe. The police will be able to investigate with the help of CCTV footage in case of theft or any other mishap.