Swiggy and Zomato hike platform fees by 20%

Swiggy and Zomato have increased the platform fee charged per order from customers in markets like Bengaluru and Delhi by 20 percent to Rs 6.

Add businessleague.in as a Preferred Source

Food delivery platforms Swiggy and Zomato have given a big shock to the customers. Ordering food from both the platforms has become a little more expensive. The company has increased its platform fee. These companies have increased the platform fee charged per order from customers in markets like Bengaluru and Delhi by 20 percent to Rs 6.

Earlier in these markets, these companies were charging Rs 5. In Bengaluru, Swiggy is currently also charging a platform fee of Rs 7, which has been removed. Let us tell you that both the companies started the platform fee last year, which was initially Rs 2 per order.

Why are companies charging platform fees? Zomato and Swiggy are experimenting with platform fees to increase their overall revenue and profit. In January, Swiggy had shown a platform fee of Rs 10 for selected users, which was much higher than the Rs 3 being charged to many users at the time. The Rs 10 charge was not actually levied on users, where they were shown a higher fee and then charged Rs 5 at the time of final payment.

Capital Mind CEO upset with Swiggy and Zomato

Capital Mind CEO Deepak Shenoy wrote on social media platform X that platform fees are harassing the customer. That’s why I have now started keeping distance from Swiggy and Zomato. I am very happy to do this. He wrote that these companies are charging Rs 6 from the customer on every order. Apart from this, these people also take 30 percent from the restaurants.

Also Read-

• Bank Rules: How much money can you keep in a bank savings account?
  
• ITR Filing: Only 18 days are left, keep these 10 things in mind before filing ITR
  
• ITR Filing: Verify your income tax return within 30 days, otherwise you will have to pay a fine of Rs 5000

Add businessleague.in as a Preferred Source