IndiGo Tries to Buy Forgiveness: ₹10,000 Vouchers for Stranded Flyers
The heat is relentless, and IndiGo is finally doing something beyond the bare minimum. The airline announced today, Thursday, December 11, that they are offering a ₹10,000 travel voucher to customers who were “severely impacted” and stranded between December 3 and 5.
Also Read | Daily Horoscope, December 11, 2025: Emotional Turmoil vs. Social Flow
Let’s be real, this is a crisis management move.
The Vouchers: They’re valid for 12 months for any future IndiGo journey.
The Key Point: This is in addition to the flight ticket refunds and in addition to the mandated government compensation (which is between ₹5,000 and ₹10,000 for last-minute cancellations, depending on block time). X happened (The DGCA tightened the screws and the media hammered them). And then Y followed (IndiGo had to pony up extra money to try and save face).
Regulatory Pressure and Denials
The airline is limping back—over a hundred flights were still cancelled today, but they claim most refunds have been cleared. Meanwhile, the legal and operational pressure continues to build:
CEO Summoned: CEO Pieter Elbers has been summoned by the DGCA chief today to hand over a comprehensive report on the operational meltdown. The regulator is pushing them hard to submit full data on the whole mess.
Schedule Cut: Authorities have already directed IndiGo to reduce its winter schedule flights by 10%. This is a drastic, government-mandated cut to try and stabilize an airline operating around 2,300 flights a day until the chaos began.
Chairman Fights Back: IndiGo Chairman Vikram Singh Mehta released a video statement yesterday (Wednesday) to push back against the allegations.
The Denial: He dismissed claims that they “engineered the crisis,” “tried to influence government rules,” or “compromised safety.” He called these allegations “untrue.”
The Admission: He did accept the “fair criticism,” acknowledging the airline “let its customers down” and that they are fully answerable to everyone—passengers, government, and shareholders. He blamed an “unexpected chain of events” that pushed their systems beyond their limits.
The bottom line is that while the airline denies deliberate wrongdoing, they are forced into costly operational cuts and are now paying extra compensation on top of the legal minimum. The crisis is far from over for the passengers who missed critical events, but the airline is finally being forced to compensate, or nothing.
Also Read | Daily Horoscope, December 11, 2025: Emotional Turmoil vs. Social Flow
Disclaimer: This information is based on public statements by IndiGo, the DGCA, and news agency reports, and should be verified with official sources.
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