Flipkart has announced the date of its Big Billion Day Sale, which will be held on 23 September ( Flipkart Big Billion Days Sale 2025 ). During this time, millions of people will shop. But many times it happens that customers return the product or cancel the order.
In such a situation, the biggest tension is when will the refund come? If the refund is not received on time, then the tension of the customers increases further. Especially when it has been more than 48 hours since the order was cancelled.
However, now you don’t need to panic. The good news is that the Reserve Bank of India (RBI New Rules) has made clear rules for this. If the bank does not return the money to your account or card on time, then it will have to pay a penalty of Rs 100 per day to the customer.
In how many days should the refund come?
According to RBI rules, refund should be received within 7 days on payment made through debit card. Money should be refunded within 3 days on payment made through credit card. If the bank or card company does not give refund within this stipulated time limit, then a compensation of Rs 100 per day will have to be given to the customer.
Why is this rule necessary in a sale?
In mega sales like Big Billion Day, the number of order cancellations and returns is high. Lakhs of transactions happen simultaneously. In such a situation, refunds are often delayed. This is the reason why this rule of RBI gives protection to the customers.
What to do if the refund is late?
If your refund is delayed:
1. Complain to the bank or card company first.
2. If the solution is not found within 30 days, you can file a case with the RBI Ombudsman.
3. The customer has the full right to demand penalty in writing.
Why is this information important?
You will get huge discounts in Big Billion Day Sale. But along with that, there will be the hassle of returns and refunds. If you know these rules, then you can easily protect your rights.
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